Customer Reviews

Based on 11 reviews
73%
(8)
0%
(0)
0%
(0)
9%
(1)
18%
(2)
L
Linh Luong
Bad customer support and late delivery and charged extra €30

I placed this order a month ago, and despite paying £8.95 for delivery to Dublin, I was unexpectedly charged an additional €30 by UPS without prior notification. I reached out to the shop’s chat support to resolve this, but have yet to receive a response. I still haven’t received the package, so I cannot comment on the product quality, but I’m disappointed with the shop’s customer service so far.

A
Ann

Item wasn't finished...the heart in the centre was missing so it looked like 1 persons name. As lovely as the item is....the customer service is appalling. It could have been fixed before Christmas, but they have chosen to ignore all messages. I now can't give the gift. Will never use again .

E
Emma Parvin
Bad lettering

The lettering on my cushion hasn’t printed well, I emailed asking for a replacement cover but yet to have a response.

s
sam Le marquand

Wonderful cushion, delivered quickly

K
K

Just as described and exactly what I ordered. Great seller communication and arrived 3 days sooner than expected.

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Customer Reviews

Based on 11 reviews
73%
(8)
0%
(0)
0%
(0)
9%
(1)
18%
(2)
L
Linh Luong
Bad customer support and late delivery and charged extra €30

I placed this order a month ago, and despite paying £8.95 for delivery to Dublin, I was unexpectedly charged an additional €30 by UPS without prior notification. I reached out to the shop’s chat support to resolve this, but have yet to receive a response. I still haven’t received the package, so I cannot comment on the product quality, but I’m disappointed with the shop’s customer service so far.

A
Ann

Item wasn't finished...the heart in the centre was missing so it looked like 1 persons name. As lovely as the item is....the customer service is appalling. It could have been fixed before Christmas, but they have chosen to ignore all messages. I now can't give the gift. Will never use again .

E
Emma Parvin
Bad lettering

The lettering on my cushion hasn’t printed well, I emailed asking for a replacement cover but yet to have a response.

s
sam Le marquand

Wonderful cushion, delivered quickly

K
K

Just as described and exactly what I ordered. Great seller communication and arrived 3 days sooner than expected.